|
Preparation |
Diagnosis |
Solution Formulation |
Implementation Preparation |
After sales service |
Objective
|
| Determine project target, schedule and deliverables |
|
| Understand current situation to support recommendation |
|
| Formulate final recommendation with management agreement |
|
| Assist clients to prepare for implementation |
|
| Solve the problems during implementation |
|
Key Activities |
¡ñDetermine project target
¡ñAgree on deliverables
¡ñFinalise work plan covering work schedule and staffing
|
|
¡ñCollect data
¡ñInterview with clients
¡ñConduct situation analysis |
|
¡ñIdentify possible solutions
¡ñReview and compare all solutions
¡ñRefine recommendation
¡ñFinalise final recommendation |
|
¡ñCommunicate the recommendation with clients¡¯ execution team
¡ñOrganize necessary training |
|
¡ñVisit clients
¡ñFind out the root cause of implementation problem
¡ñDiscuss possible solutions with clients |
|
Deliverables |
|
| Current situation analysis |
|
| Recommendation and implementation plan |
|
| Training plan and resource support plan |
|
| Problem solution recommendation |
|
